Playing at Criex is about more than winning or losing — it's entertainment. We want you to play within your limits, have fun, and know that whenever you need support, we're here for you.
Responsible gaming means keeping gaming in its rightful place — as a form of entertainment, not a substitute for income. At Criex, we believe every player's gaming experience should be enjoyable and in control.
Responsible gaming means knowing how much you can afford to spend, how long you should play, and how to stay level-headed after a loss. That's not a weakness — it's the mark of a smart player.
Responsible gaming at Criex isn't just a policy — it's part of our culture. In every feature, every notification, and every support message, your well-being comes first.
Gaming should be fun — not stressful. If it stops being enjoyable, it's time to take a break. Criex always respects that decision.
You decide in advance how much you're willing to spend, and stick to that limit.
Gaming does not take up more of your time than family, work, or studies.
You stay calm after a loss — you do not chase losses by placing bigger bets.
Enjoy gaming as entertainment, not as a source of income.
You can stop playing whenever you want — without feeling any urge to continue.
Only play within your financial means — not with borrowed money or your savings.
Gaming addiction doesn't happen overnight — it creeps up gradually. If you notice any of the following in yourself, it may be cause for concern.
After losing, you keep betting more, convinced that a win is just around the corner.
Cutting back on time with family, friends, or work because of gaming.
Have tried to stop gaming but couldn't.
Borrowing money or dipping into savings to cover gaming expenses.
Feel restless, irritable, or anxious when you can't play.
You hide your gaming expenses from family or close ones.
Finding it hard to take a break from gaming.
If two or more of these apply to you, please contact Criex Support right away. We're here and ready to help.
Answer the following questions honestly — to yourself.
Did you spend more than your gaming budget last week?
After a loss, do you find yourself thinking "just one more round"?
Have you ever lied or hidden information about your gaming?
Do you feel uncomfortable during your free time when you're not gaming?
Facing financial difficulties but still continuing to play?
Is gaming affecting your sleep, eating, or work?
Have you ever felt like gaming is taking over your life?
If you answered "Yes" to 2–3 questions, it's time to be cautious. If it's more than 4, please seek help immediately.
These tools are completely free — just go to your account settings to activate them
Set your own maximum deposit amount — daily, weekly, or monthly. Once the limit is reached, Criex will automatically block further deposits.
Set how long you want to play in one session. When the time is up, Criex will alert you and give you the option to log out.
A feature that automatically stops your gaming once you've lost a set amount. Protect yourself from the "chase your losses" mindset.
Temporarily pause your account for 24 hours, 1 week, or 1 month. You can resume whenever you're ready.
Close your account for 6 months, 1 year, or permanently. No new accounts can be opened during this period.
Get instant notifications if you have an unusually long session, irregular betting patterns, or exceed your budget.
Log in to your Criex account and click the profile icon in the top-right corner.
Go to the "Responsible Gaming" option.
Deposit, session, or loss limit — choose whichever limit suits your needs.
Confirm with an amount or duration. It will take effect within 5 minutes.
Cap your daily deposits or losses at a set amount.
Set a maximum amount you're willing to spend each week.
Keep your gaming spending in check as part of your monthly budget plan.
Set a time limit for how long you play in a single session.
Self-exclusion is a feature that lets you temporarily or permanently block your own access to Criex. It is not a punishment — it is an act of self-care.
While self-exclusion is active at Criex, you will not be able to log in to your account, receive any bonuses or promotional offers, or open a new account.
Once self-exclusion is activated, you will not be able to return before the chosen period expires. This decision is final — please think it through carefully.
It's not just tools — Criex actively monitors your gameplay patterns.
Criex automatically sends alerts when unusual betting patterns are detected.
A summary of all your transactions and gaming time is sent to you every month.
Strict age verification and KYC processes ensure no one under 18 can access the platform.
If signs of a gaming problem are detected, Criex support will reach out proactively.
Follow these guidelines for a great experience at Criex
All common questions answered in one place
Criex keeps both your safety and enjoyment in mind. Sign up today, set your limits, and start playing.